No applicable IBM support agreement found for IBM i, i5/OS, or OS/400 products

• Click "Request help" to register your ID with a software support contract, or, if you think you have a support agreement, to request assistance.  

To help provide you with a customized experience to better serve your needs, IBM is recommending that you link your IBM ID to your IBM Customer Number(s) (ICN).

ICNs are unique numbers assigned to customer agreements with IBM, including software maintenance agreements. You may link one or more ICNs to your IBM ID. Records of ICNs are typically maintained by customer contracting, purchasing or site technical departments. If required, please contact your contracting/purchasing department, Site Technical Coordinator, IBM Business Partner or IBM Sales Representative for help in determining the ICNs associated with your current customer agreements with IBM.

Benefits of linking your ICN(s) with your IBM ID may provide:

• Confirmation of entitlement under software warranty, software maintenance or software subscription and support agreements associated with the ICNs;
• Ability to view a list of your supported IBM software products on-line;
• Access to technical information regarding supported software products;
• Access to your company's service requests on-line through the IBM Service Request tool.

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