How we protect your personal information

Your privacy is important to IBM. This statement discloses the practices regarding how your personal information is used and with whom the information is shared.

Your system name, user profile, and password are exchanged only between your PC and your system.

The system model and serial number might be transmitted to IBM to verify that your system is entitled to receive fixes.

In order to receive the PTFs on physical media, you are required to provide your name, business address, and e-mail address. Fix Central for System i uses the information provided in two ways: to obtain the mailing address for your fix delivery and generate a tracking record for your order.In order to receive the PTFs by FTP, you are required to provide your e-mail address so we can inform you when your fixes are ready to be downloaded. The information collected here will not be shared or used for future marketing communications beyond the scope of this transaction.To read more about how we protect your personal information refer to the IBM Online Privacy Statement.

If you have questions about the use of the information, you can send a message to us at You can also reach us by telephone by calling + 1-416-383-9224, within North America you can reach us at 1-800-426-7777.